Privacy Policy

Information collected via Technology

We automatically collect certain non-personal information when you visit our Site, including your browser type, operating system, IP address, device information, and browsing patterns through cookies and similar technologies.

Information you provide us by registering for an account

When you create an account or place an order, we collect personal information including your name, email address, phone number, delivery address, and date of birth to verify you are 21 years of age or older.

Children's Privacy

Our Site and Service are not directed to persons under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we learn we have collected personal information from someone under 21, we will take steps to delete that information.

Personal information is used for order fulfillment, customer communications, identity verification, and improving our services. Non-personal information helps us analyze site usage and optimize your experience. We do not sell your personal information to third parties. We may share information with service providers who assist in our operations, law enforcement when required by law, or in connection with a business transfer.

We employ industry-standard security measures including encryption, secure servers, and access controls to protect your personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. You may also request access to, correction of, or deletion of your personal information by contacting us at kaily@pineappleexpressma.com.

Our Site may contain links to third-party websites. This privacy policy applies only to Pineapple Express and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to modify this policy at any time. Significant changes will be communicated with at least 30 days notice via email or a prominent notice on our Site. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related inquiries, contact us at kaily@pineappleexpressma.com or call (413) 277-0277.